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Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: August 14, 2025

Introduction

Avocate.ai ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, and AI-powered litigation support platform.

By using our services, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.

This Privacy Policy applies to all users of our services, including attorneys, law firms, and individuals seeking legal assistance.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us, including:

  • Name, email address, and contact information
  • Professional information (law firm name, practice areas, bar admission details)
  • Account credentials and authentication information
  • Payment and billing information
  • Communications with our support team

Case and Legal Information

When you use our AI litigation support services, we may collect:

  • Case documents, evidence, and related materials
  • Medical records, accident reports, and forensic data
  • Expert witness reports and testimony
  • Legal briefs, motions, and court filings
  • Client information and case details (with appropriate consent)

Technical Information

We automatically collect certain technical information, including:

  • IP address, browser type, and device information
  • Usage data, including pages visited and features used
  • Log files and system performance data
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To provide AI-powered litigation support, case analysis, and legal technology services
  • Custom AI Training: To train case-specific AI models on your legal documents and evidence
  • Account Management: To create and maintain your account, process payments, and provide customer support
  • Communication: To send service updates, security alerts, and respond to your inquiries
  • Platform Improvement: To analyze usage patterns and improve our services and user experience
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes
  • Security: To protect against fraud, unauthorized access, and security threats

Important Note on AI Training:

Your case-specific data is used only to train isolated AI models for your specific matters. We never use your data to train global models or share it with other clients.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our platform, including cloud hosting providers, payment processors, and security services. These providers are bound by strict confidentiality agreements.

Legal Requirements

We may disclose information when required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, subject to the same privacy protections.

With Your Consent

We may share information with your explicit consent, such as when connecting you with qualified attorneys or expert witnesses.

Data Security

We implement industry-leading security measures to protect your information:

  • Encryption: AES-256 encryption for data at rest and TLS 1.3 for data in transit
  • Access Controls: Multi-factor authentication and role-based access controls
  • Infrastructure: SOC 2 Type II compliant cloud infrastructure with zero-trust architecture
  • Monitoring: 24/7 security monitoring and threat detection
  • Data Isolation: Case-specific AI models with complete data segregation
  • Regular Audits: Third-party security assessments and penetration testing

HIPAA & Legal Compliance:

Our platform is designed to meet HIPAA requirements and legal industry security standards. Business Associate Agreements are available for healthcare-related cases.

Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

  • Account Information: Retained while your account is active and for 7 years after closure
  • Case Data: Retained for the duration of the legal matter plus applicable statute of limitations
  • AI Models: Case-specific models are destroyed or archived upon case closure per your instructions
  • Communications: Support communications retained for 3 years
  • Technical Logs: System logs retained for 1 year for security and performance monitoring

You may request deletion of your data at any time, subject to legal retention requirements and ongoing legal matters.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal requirements)
  • Portability: Request transfer of your data to another service provider
  • Restriction: Request limitation of how we process your information
  • Objection: Object to certain types of processing
  • Withdraw Consent: Withdraw consent for processing where consent is the legal basis

California Residents (CCPA):

California residents have additional rights under the California Consumer Privacy Act, including the right to know what personal information is collected and the right to opt-out of the sale of personal information (which we do not engage in).

International Data Transfers

Our services are primarily hosted in the United States. If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States.

We implement appropriate safeguards for international data transfers, including:

  • Standard Contractual Clauses approved by the European Commission
  • Adequacy decisions where applicable
  • Additional security measures for sensitive legal data
  • Data localization options for clients with specific requirements

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze usage patterns:

  • Essential Cookies: Required for basic functionality and security
  • Analytics Cookies: Help us understand how you use our services
  • Preference Cookies: Remember your settings and preferences

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect functionality.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending email notifications to registered users
  • Providing in-app notifications for significant changes

Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Mailing Address:
Avocate.ai
Privacy Officer
Seattle, WA
United States

We will respond to your privacy-related inquiries within 30 days of receipt.