Introduction

Welcome to Avocate.ai. These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Avocate.ai ("Company," "we," "us," or "our") regarding your use of our AI-powered litigation support platform, website, and related services (collectively, the "Services").

By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use our Services.

These Terms apply to all users of our Services, including attorneys, law firms, legal professionals, and individuals seeking legal assistance.

Acceptance of Terms

By creating an account, accessing our platform, or using any of our Services, you represent and warrant that:

  • You are at least 18 years of age and have the legal capacity to enter into this agreement
  • You are a licensed attorney, legal professional, or authorized representative of a law firm or legal organization
  • You have the authority to bind your organization to these Terms if using the Services on behalf of an entity
  • All information you provide is accurate, current, and complete
  • You will comply with all applicable laws and regulations in your use of the Services

Important Legal Notice:

These Terms create a binding legal agreement. If you do not agree to these Terms, you must immediately cease using our Services.

Description of Services

Avocate.ai provides AI-powered litigation support services designed to assist legal professionals in case preparation, evidence analysis, and legal research. Our Services include:

Core Services

  • Evidence Ingest Engine: Automated processing and analysis of legal documents, evidence, and case materials
  • Custom AI Model Training: Case-specific AI models trained on your legal documents and evidence
  • Forensic AI Modules: Specialized analysis tools for accident reconstruction, medical malpractice, fraud detection, and other practice areas
  • Document Generation: Automated creation of legal briefs, chronologies, expert reports, and trial exhibits
  • Human Expert Review: Professional review and validation of AI-generated outputs by certified specialists

Service Limitations

  • Our Services are tools to assist legal professionals and do not constitute legal advice
  • AI-generated outputs require human review and professional judgment
  • Services are subject to availability and may be modified or discontinued
  • Certain features may require additional licensing or subscription tiers

Professional Responsibility:

Users remain solely responsible for all legal decisions, strategy, and professional conduct. Our Services supplement but do not replace professional legal judgment.

User Accounts and Registration

Account Creation

To access our Services, you must create an account and provide accurate, complete information. You agree to:

  • Provide truthful and accurate registration information
  • Maintain the security and confidentiality of your account credentials
  • Promptly update your account information when changes occur
  • Notify us immediately of any unauthorized access or security breaches
  • Accept responsibility for all activities that occur under your account

Account Verification

We may require verification of your professional credentials, including bar admission, law firm affiliation, or other professional qualifications. Failure to provide requested verification may result in account suspension or termination.

Account Security

  • Use strong, unique passwords and enable multi-factor authentication
  • Do not share account credentials with unauthorized persons
  • Log out of your account when using shared or public computers
  • Report suspected security incidents immediately

Acceptable Use Policy

Permitted Uses

You may use our Services for legitimate legal and business purposes, including:

  • Case preparation and evidence analysis
  • Legal research and document review
  • Expert report generation and trial preparation
  • Client consultation and case evaluation

Prohibited Uses

You agree not to use our Services for any unlawful or prohibited purpose, including:

  • Violating any applicable laws, regulations, or professional conduct rules
  • Infringing on intellectual property rights of others
  • Uploading malicious code, viruses, or harmful content
  • Attempting to gain unauthorized access to our systems or other users' accounts
  • Reverse engineering, decompiling, or attempting to extract our proprietary algorithms
  • Using the Services to compete with or create competing products
  • Sharing account access with unauthorized third parties
  • Processing data without proper authorization or consent

Violation Consequences:

Violation of this Acceptable Use Policy may result in immediate account suspension or termination, legal action, and liability for damages.

Intellectual Property Rights

Our Intellectual Property

Avocate.ai and its Services, including all software, algorithms, AI models, content, trademarks, and proprietary technology, are owned by us and protected by intellectual property laws. You acknowledge that:

  • We retain all rights, title, and interest in our proprietary technology
  • You receive only a limited, non-exclusive license to use our Services
  • You may not copy, modify, distribute, or create derivative works
  • Our trade secrets and proprietary methods remain confidential

Your Content and Data

You retain ownership of all content, documents, and data you upload to our Services ("User Content"). However, you grant us:

  • A limited license to process your content to provide Services
  • Permission to create case-specific AI models using your data
  • Rights to use anonymized, aggregated data for service improvement
  • Authority to store and backup your content for service delivery

AI-Generated Content

Content generated by our AI systems using your input data is provided to you for your use in legal matters. You are responsible for reviewing, validating, and taking professional responsibility for any AI-generated content you choose to use.

Data and Privacy

Your privacy and data security are paramount. Our data handling practices are governed by our Privacy Policy and include:

  • Data Isolation: Each case receives its own isolated AI model and data environment
  • Encryption: All data is encrypted in transit and at rest using industry-standard protocols
  • Access Controls: Strict role-based access controls and multi-factor authentication
  • Compliance: SOC 2 Type II compliance with HIPAA-ready infrastructure
  • Data Retention: Data retained only as long as necessary for service delivery and legal requirements

Attorney-Client Privilege:

We understand the importance of attorney-client privilege and implement appropriate safeguards to protect privileged communications and work product.

For complete details on our data practices, please review our Privacy Policy.

Payment Terms and Billing

Subscription and Fees

  • Subscription fees are billed in advance on a monthly or annual basis
  • Usage-based fees for AI processing and storage are billed monthly in arrears
  • All fees are non-refundable except as expressly stated in these Terms
  • Prices may change with 30 days' written notice

Payment Methods and Processing

  • Payment by credit card, ACH transfer, or approved payment methods
  • Automatic billing for recurring subscriptions
  • Responsibility for all taxes, duties, and governmental assessments
  • Immediate notification required for payment method changes

Late Payment and Suspension

Late payments may result in:

  • Late fees of 1.5% per month on overdue amounts
  • Suspension of Services after 15 days past due
  • Account termination after 30 days past due
  • Collection costs and legal fees for unpaid amounts

Service Availability and Modifications

Service Level Commitment

We strive to maintain 99.9% uptime for our Services, but cannot guarantee uninterrupted availability. Planned maintenance will be scheduled during off-peak hours with advance notice when possible.

Service Modifications

We reserve the right to modify, update, or discontinue Services with reasonable notice:

  • Feature updates and improvements may be deployed without notice
  • Significant changes will be communicated 30 days in advance
  • Discontinued features will have 90 days' notice when possible
  • Emergency changes for security or legal compliance may be immediate

Service Dependencies:

Our Services depend on third-party infrastructure and services. We are not liable for disruptions caused by third-party service providers.

Disclaimers and Warranties

IMPORTANT LEGAL DISCLAIMERS

THE FOLLOWING DISCLAIMERS ARE ESSENTIAL TO YOUR USE OF OUR SERVICES. PLEASE READ CAREFULLY.

No Legal Advice

AVOCATE.AI DOES NOT PROVIDE LEGAL ADVICE. Our Services are technology tools designed to assist legal professionals. All outputs require professional review and judgment. We are not a law firm and do not create attorney-client relationships.

Service Warranties

SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, INCLUDING:

  • Merchantability, fitness for a particular purpose, and non-infringement
  • Accuracy, completeness, or reliability of AI-generated content
  • Uninterrupted or error-free operation
  • Security against unauthorized access or data breaches

AI Technology Limitations

AI technology has inherent limitations and may produce inaccurate, incomplete, or biased results. Users must exercise professional judgment and verify all AI-generated content before use in legal proceedings.

Limitation of Liability

LIABILITY LIMITATIONS

THE FOLLOWING LIMITATIONS APPLY TO THE MAXIMUM EXTENT PERMITTED BY LAW.

Damages Limitation

IN NO EVENT SHALL AVOCATE.AI BE LIABLE FOR:

  • Indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, or business opportunities
  • Professional malpractice claims or legal sanctions
  • Damages resulting from AI-generated content or recommendations
  • Third-party claims or actions

Maximum Liability

Our total liability for all claims arising from or related to these Terms or the Services shall not exceed the amount paid by you for the Services in the 12 months preceding the claim, or $1,000, whichever is greater.

Essential Terms

These limitations are essential elements of the agreement between us. The Services would not be provided without these limitations.

Indemnification

You agree to indemnify, defend, and hold harmless Avocate.ai, its officers, directors, employees, and agents from and against all claims, damages, losses, and expenses arising from or related to:

  • Your use or misuse of the Services
  • Your violation of these Terms or applicable laws
  • Your User Content or data processing activities
  • Professional malpractice or negligence claims
  • Infringement of third-party intellectual property rights
  • Breach of attorney-client privilege or professional conduct rules

This indemnification obligation includes reasonable attorneys' fees and costs. We reserve the right to assume the exclusive defense and control of any matter subject to indemnification.

Termination

Termination by You

You may terminate your account at any time by providing written notice. Upon termination, you remain responsible for all charges incurred through the termination date.

Termination by Us

We may terminate or suspend your account immediately for:

  • Violation of these Terms or Acceptable Use Policy
  • Non-payment of fees after notice and cure period
  • Fraudulent or illegal activity
  • Professional misconduct or ethical violations
  • Security breaches or unauthorized access attempts

Effect of Termination

Upon termination:

  • Your access to Services will be immediately suspended
  • You may download your data for 30 days after termination
  • We will delete your data according to our retention policies
  • All payment obligations remain in effect
  • Surviving provisions of these Terms remain enforceable

Governing Law and Dispute Resolution

Governing Law

These Terms are governed by the laws of the State of Washington, United States, without regard to conflict of law principles. Any legal action must be brought in the state or federal courts located in King County, Washington.

Dispute Resolution

Before initiating legal proceedings, parties agree to attempt resolution through:

  • Direct negotiation between authorized representatives
  • Mediation through a mutually agreed mediator
  • Binding arbitration if mediation fails (for claims under $100,000)

Class Action Waiver

You agree to resolve disputes individually and waive the right to participate in class actions, collective actions, or representative proceedings.

General Provisions

Entire Agreement

These Terms, together with our Privacy Policy and any applicable service agreements, constitute the entire agreement between you and Avocate.ai regarding the Services.

Modifications

We may modify these Terms at any time by posting updated terms on our website. Material changes will be communicated via email with 30 days' notice. Continued use constitutes acceptance of modified terms.

Severability

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.

Assignment

You may not assign these Terms without our written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

Force Majeure

Neither party is liable for delays or failures due to circumstances beyond reasonable control, including natural disasters, government actions, or infrastructure failures.

Contact Information

For questions about these Terms of Service, please contact us:

Mailing Address:
Avocate.ai
Legal Department
Seattle, WA
United States

We will respond to legal inquiries within 5 business days of receipt.